NEDmanage Service

The core focus of NEDmanageTM is the provision of Infrastructure Monitoring, Alerting, and Reporting Services. NEDmanageTM utilizes the very latest in technology and management tools and is delivered from our NEDTM Operations Center (NOC) in Albuquerque, New Mexico. It provides managers with a clear view of their IT infrastructure and valuable trending analysis for informed decision-making.

  • Server Monitoring/Management
  • Router Monitoring/Management
  • Switch Monitoring /Management
  • Email Monitoring/Management
  • Firewall Monitoring/Management
  • Backup Monitoring/Management
  • SQL Monitoring/Management
  • Oracle Monitoring/Management
  • Desktop Monitoring/Management
  • Internet Monitoring/Management

Some of the benefits of having your network, server and database infrastructure managed by our NEDmanageTM Service include:

Cost - Establishes a predictable budget for predictable service levels

Metric based reporting - Our monthly reports measure the growth and performance of your infrastructure so you can anticipate future capacity needs and justify further investment. Our reports can also be used to address compliancy regulations like HIPAA, Sarbanes Oxley, GLBA and other industry best practices.

Focus - Direct your technology staff toward strategic initiatives. Leave the mundane to more cost-effective providers.

Access to wider skills - Quality of service. Our staff is widely experienced with skills gained over countless projects

Pro-active management - Move from a reactive solution to pro-active environment

Staffing issues - You no longer need worry about the burden of training, retaining and other staff related issues

Service Level Agreement -Clearly documented contractual service deliverables and expectations